Transferring BT members, you will receive your welcome letter providing you all the information you need to know about your account, including your login details for Member Online, our secure portal.
Mercer Super combines deep local expertise with global scale to deliver strong member returns and super you can count on.
On 1 April 2023, your BT superannuation and/or pension account was transferred to Mercer Super. You can now enjoy the benefits of an award-winning* super fund with a history of low admin fees1 and a history of strong returns.2
You can learn more about Mercer Super and the benefits of being a member, including the investment options available to you, on the following pages.
Mercer Super member benefits
As a Mercer Super member you’ll enjoy a number of valuable benefits, including:
Low admin fees – Our MySuper SmartPath standard admin fees are between 20% and 40% below the MySuper market average, depending on your account balance.1
History of strong returns – Mercer Super’s default investment option Mercer SmartPath delivered 7.9% p.a. over 10 years for one of our largest groups of members, outperforming the comparative industry median of 7.2% p.a.2
Investment options with greater flexibility – With Mercer Super you can choose the level of control you want. You can leave it in the hands of our global team of investment professionals, or make your own choices from a wide range of investment options.
Mercer Super team members at your service – Our Australian-based and highly trained helpline consultants make it their business to know how to support you.
Financial advice – You’ll have access to a range of limited financial advice and support tools, including financial advice about your super account, access to personal advice on investments via e-Advice, available via our secure portal, Member Online. All at no additional cost.
Insurance cover – Generally, any insurance cover you had previously continues with Mercer Super.
Online access to your account – Manage your super, beneficiaries and investments 24/7 via our secure Member Online portal or the Mercer Super mobile app.
Care & Living with Mercer – Complimentary access to a support service that helps families with the full spectrum of ageing care requirements, from home care to retirement living, residential aged care and end-of-life preparations.
Mercer Super forms can now be lodged.
Once your account details have been issued you can use your Mercer Super online account to make an investment switch, nominate a beneficiary or update your personal details.
Product Disclosure Statements (PDS)
If you are a Westpac Group Plan defined benefit member, your Product Disclosure Statement is available here.
Other Mercer Super PDS documents are available from the Mercer Super website.
Further information
If you require further information please contact Mercer Super on 1800 682 525, Monday to Friday, 8am – 7pm (AEST/AEDT).
* Mercer Super has been recognised with several SuperRatings awards, including SuperRatings' highest platinum rating for both our Allocated Pension Division (now known as Mercer SmartRetirement Income) and Corporate Superannuation Division products. Mercer SmartRetirement Income and the Corporate Superannuation Division products also received SuperRatings Platinum Performance awards, based on investment returns, fees, insurance, member servicing, administration and governance for 7 and 15 years respectively. Ratings issued by SuperRatings Pty Ltd a Corporate Authorised Representative (CAR No.1309956) of Lonsec Research Pty Ltd AFSL No. 421445 are general advice only. Rating is not a recommendation to purchase, sell or hold any product and subject to change without notice. SuperRatings may receive a fee for the use of its ratings and awards. Visit SuperRatings.com.au for ratings information.
The WeMoney Awards are issued by WeMoney Pty Ltd (WeMoney) ABN 88 633 007 860. Mercer Superannuation (Australia) Limited (MSAL) ABN 79 004 717 533 has an agreement with WeMoney which permits MSAL to disclose the WeMoney Awards it has received. MSAL pays WeMoney a licence fee. Details about the WeMoney Awards program and methodology are available at wemoney.com.au.
1 Based on Mercer SmartPath membership data as at 30 June 2024 and for members invested for the full period. Mercer Super Trust’s analysis of Mercer SmartPath (born 1974-1978), one of the largest cohorts, after investment fees and tax, compared to the median of all default funds reported in SuperRatings Fund Crediting Rate Survey – Default Options as at 30 June 2024.
2 ChantWest MySuper Default Fee Tables June 2024 – for $50,000 and $100,000 account balances. Fees are for Mercer SmartSuper - SmartPath® (our MySuper product) as at 30 June 2024 for total administration fees and costs. Chant West uses our 1964-1968 investment option for purposes of comparison with other MySuper funds. You may pay less than this if you are in an employer plan with discounted fees. For more details on fees for each of our SmartPath options, or if you’ve chosen your own investment option/s, go to the ‘How Your Super Works' guide online. Fees and costs can vary from year to year. Past fees and costs are not a reliable indicator of future fees and costs. Fees and comparisons may differ for other investment options and account balances.
Disclaimer: This content has been prepared on behalf of Mercer Superannuation (Australia) Limited (‘Mercer Super’), ABN 79 004 717 533, Australian Financial Services Licence #235906, the trustee of the Mercer Super Trust ABN 19 905 422 981. Any advice is of a general nature only, and does not take into account the personal needs and circumstances of any particular individual. Prior to acting on any information, you need to take into account your own financial circumstances. Please consider the Product Disclosure Statement, Product Guide, Insurance Guide, and Financial Services Guide before making a decision about the product, or seek professional advice from a licensed, or appropriately authorised financial adviser if you are unsure of what action to take. Past performance is not a reliable indicator of future performance. 'MERCER' is a registered trademark of Mercer (Australia) Pty Ltd ABN 32 005 315 917. Copyright 2024 Mercer LLC. All rights reserved.
Terms of use: Terms & conditions | Privacy | Security