Over the holiday period the Mercer Super Helpline team will be open, with the exception of public holidays and weekends. You can reach us on 1800 682 525, Monday-Friday. Our operating hours are 8am - 7pm (AEST/AEDT), except for 24, 27, 30 and 31 December, when we’ll close at 6pm.

Digital advice and support tools

Get quick and easy access to super advice and support – anytime, anywhere.


Get the advice you need, when you need it. Wherever you’re at in life, our digital advice and support tools can provide you the knowledge to confidently make decisions about your financial future. 
 


Digital advice and support tools at your service


The right advice or support at the right time can help you make the most of your super. Discover how we can help you today, so you can confidently embrace tomorrow.

Investment options

No extra cost

Our digital advice and support tools are offered at no extra charge, so you can focus less on the cost and more on building a secure financial future. 

Investment options

Available 24/7

Get quick and easy advice or support about your Mercer Super account without waiting for an appointment. On your way to work, during your break, or on the weekend, our tools are available around the clock.

Insurance cover

Available for all Mercer Super members

Anyone with a Mercer Super account can access our digital advice and support tools. Log in to your account to get started, and we’ll help you set your super up for success.


Your digital toolbox

Access personalised advice on investment options and growing your super


Looking for advice on which investment options within your Mercer Super account may be right for you? Or how to give your super the best chance to grow before retiring? 

With e-Advice you can get answers to these questions, tailored to you – all in less than 10 minutes.

To learn more about e-Advice, including a step-by-step guide on how to access and use it, watch our short video.

Log in to your online account to get started with e-Advice


Man sitting at computer

Explore your future retirement income with our Retirement Income Simulator 


How much income are you on track to receive when you retire? The Retirement Income Simulator is designed to help you visualise what your retirement income could look like, how long it might last and how adding even just a little bit extra to your super can make a difference in the long term.

Try our retirement calculator


Hear from our super and retirement experts


With our library of educational webinars at your fingertips, you can discover simple tips and strategies to help you take control of your super.

Access webinar library

Couple looking at computer

Ready to get more from your super?

 

Access the advice you need, when you need it. Our digital advice and support tools can help you make informed decisions about your financial future.

 


Want to speak to a financial adviser?

Tools and calcuators

Simple Super Guidance

Phone-based advice about your Mercer Super account.

Gain the confidence to take control of your super and set your super up for success. 

Speak with a financial adviser at no extra cost about topics such as which investment option may be right for you, strategies to boost your super, whether you have the right level of insurance cover and more.

Learn more

Tools and calcuators

Retirement Navigator

Phone-based advice about your Mercer Super account.

Whether retirement is just around the corner or still a way off, the right advice and preparation now can help you feel more confident about the future.

Speak with a financial adviser at no extra cost about topics such as how long your super will last, how to maximise your contributions, preparing for retirement and more.

Learn more

Tools and calcuators

Beyond Super

Face-to-face, video or phone advice.

To get the most out of financial advice, it’s important to consider all aspects of your financial situation, not just your Mercer Super account.

Be confident you’re giving your ideal financial future the best chance to become a reality with the fee-based service, provided by financial advisers, that considers a wide range of topics beyond your super.

Learn more

Need more help? We’ve got you covered.

Have questions about Mercer Super or need more information about becoming a member? We’d love to hear from you.

Member Online Support

Member Online support

Log in to your account for more information or to submit an online enquiry.

Contact Our Helpline

Contact our helpline

Visit the member support page or call 1800 682 525, Monday to Friday, 8am-7pm (AEST/ AEDT).

 

Issued by Mercer Superannuation (Australia) Limited ABN 79 004 717 533, Australian Financial Services Licence #235906, the trustee of the Mercer Super Trust ABN 19 905 422 981 (‘Mercer Super’). Any advice provided is of a general nature and does not take into account your objectives, financial situation or needs. Before acting on any advice, please consider the Product Disclosure Statement available at mercersuper.com.au. The product Target Market Determination can be found at mercersuper.com.au/tmd.

Mercer financial advisers are authorised representatives of Mercer Financial Advice (Australia) Pty Ltd (MFAAPL) ABN 76 153 168 293, Australian Financial Services Licence #411766. e-Advice is provided by MFAAPL.

‘MERCER’ is an Australian registered trademark of Mercer (Australia) Pty Ltd ABN 32 005 315 917.