Care & Living with Mercer
Ageing care support and advice for Mercer Super members and their loved ones.
Any major life change involves planning, and retirement is no different. From your finances to your living arrangements and care, there’s a lot to think about.
If you’re retired, thinking about retirement, or supporting your partner, your parents or someone you care about, the right guidance can save you time and stress as you find your way through the ageing care journey.
Care & Living with Mercer gives Mercer Super members access to independent advice and support in their ageing care journey – for themselves or a family member.
How to access Care & Living with Mercer
Watch this instructional video for a step-by-step guide to Care & Living with Mercer.
We’re here for you.
Our Care Consultants are available Monday – Friday 9am - 5pm.
You can book a meeting at a time for when it suits you, call us or schedule a call back with our Care Consultants.
We’ll help take care of everything.
As professional health and ageing care experts, our Care Concierge have decades of experience in ageing care, occupational therapy and rehabilitation counselling. Relax and focus on what matters most, knowing we are here to help ensure your care needs are all taken care of.
Urgent help when it’s needed most.
Our back-up care is here to reduce disruption to your life when the unexpected happens. For a fee, our Care Consultants will work with you quickly* to understand the care needs and situation of you or your loved one – and find a suitable arrangement.
Care & Living with Mercer services
Guidance and advice
Our Care Consultants are here for you
Get clarity on the future with unlimited guidance and advice for home care through to retirement living, residential aged care and end of life planning – all at no additional cost.
With our roadmap builder, you can create an action plan for future health, care and living needs, for you or a loved one. And if you need a little extra support, our Care Consultants are on hand to chat.
Mercer’s Care Consultants are experienced healthcare professionals. They’ll help you find care that meets your needs and live the life you want – at any age.
Care Concierge service
We’ll take care of everything
Planning and managing care can be stressful and time consuming. It can take your focus away from other important things – working, caring for your family, or simply living your life. Wouldn’t it be great if you could just hand it all over to someone else?
Our Care Concierge service is here to help you take care of everything.
For a fee, we can create a plan, find the right providers, manage the implementation of care arrangements for you and check in regularly to see how it’s going. And if you have a relationship with a financial planner, we can work together with them to get you the best outcome.
As professional health and ageing care experts, our Care Concierge have decades of experience in ageing care, occupational therapy and rehabilitation counselling. Relax and focus on what matters most, knowing your care needs are all taken care of.
Back-up care
Help when it’s most needed
Life is unpredictable and when you need care urgently, you don’t want to be left in the lurch.
Our back-up care is here to reduce disruption to your life and give you peace of mind when the unexpected happens. For a fee, our Care Consultants will work with you quickly to understand your care needs and situation – and find a suitable arrangement.
All our care providers are carefully screened and vetted – we conduct stringent checks, and we don’t receive commissions or any other financial incentives.
